This discussion topic has been answered Discussion topic: Sky Stream Search Functionality
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Message posted on 20 Dec 2023 06:16 PM
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I've just set up Sky Stream and the 'magnifying glass' search functionality (at the bottom of the Home Screen) doesn't work. Whatever I type in it states 'no results check your spelling or try something else'. I've entered shows that I can see via the main menu so it's not that they aren't on Sky. Can anyone help? Thanks
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Message posted on 21 Dec 2023 09:37 AM
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Welcome to the forum @Ppj1
I have just tried a search on my Stream and it worked fine so the problem is most likely at your end and not a widespread issue.
As with most things these days I would try a reboot of your system. SImply unplug your puck at the socket and wait for a minute before switching it on again. I will then take about a minute to reboot.
Not that it will resolve your issue but just so you are aware there is a shortcut to the search function by pressing the remote button with the 3 white dots (just below the power button).
Good luck 🤞
If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
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Message posted on 21 Dec 2023 09:37 AM
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Welcome to the forum @Ppj1
I have just tried a search on my Stream and it worked fine so the problem is most likely at your end and not a widespread issue.
As with most things these days I would try a reboot of your system. SImply unplug your puck at the socket and wait for a minute before switching it on again. I will then take about a minute to reboot.
Not that it will resolve your issue but just so you are aware there is a shortcut to the search function by pressing the remote button with the 3 white dots (just below the power button).
Good luck 🤞
If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"
Message posted on 21 Dec 2023 11:26 AM
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Re: Sky Stream Search Functionality
@Fothergill1 thanks so much for your quick reply. That has resolved the issue and thanks also for the shortcut as didn't know that and it's really helpful
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