Sky Stream Remote JVC Fire TV

[Kris+Blackburn]

Our Sky Stream remote was working with our TV and now it has stopped controlling the volume and power. I've tried re-pairing the remote and now it doesn't even allow me to select JVC as a TV type. Any ideas?

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147