Discussion topic: Linking prime account
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Message posted on 06 Jun 2025 10:34 AM
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Linking prime account
Hi, I have instructions on how to link my prime account to stream but when I open the prime app on sky stream it is not giving me the option to log into prime, only to sign up for it or get a 30 day free trial.
So how do I link my Prime account???
Any help gratefully received...
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Message posted on 06 Jun 2025 10:36 AM
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Re: Linking prime account
@Stumpy2 Tr y the steps here https://www.sky.com/help/home/sky-tv/sky-tv-stream/using-sky-stream/using-sky-glass-tv-apps/articles...
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 06 Jun 2025 11:01 AM
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Re: Linking prime account
Tried that....it's not the same page that comes up on my TV. There is not an option to sign in, only sign up for a new prime account!
Message posted on 06 Jun 2025 11:14 AM
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Re: Linking prime account
@Stumpy2 In the puck settings menu try refresshing the apps
Settings -->System Management --> Resets & updates --> Refresh apps
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 06 Jun 2025 11:29 AM
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Re: Linking prime account
Tried that too!
Ended up signing up for the 30 day free trial (with the view to then logging out and logging back in with my main account) but once the payment details were entered it appears to have linked to my account (it was the same payment details).
So I think it's fixed....
Thanks for your suggestions though!
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