Hi @SuetBT
Your not talking to Sky. We are fellow customers and this is a public customer helps customer forum. No one here can access your account and Sky cannot identify you from posting here.
If you provide more details as to why you need a new one the community will do it's best to assist if your having problems.
You can call Sky by dialling 150 if you have a sky landline or mobile or by using the 0333 number listed under need more help? On this page: https://www.sky.com/help/home
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
