Sky Stream Forum

[Floydianslip]

It's nice to see a separate forum has been added for Stream only. This was suggested back in 2022 when the puck became available as a standalone option but for whatever reasons Sky Community managers felt it wasn't necessary. Better late than never, this move should have happened a year ago.

[Exiled-in-HH]

Shouldn't this be the Sky Puck forum, since devices Glass and Live have their forum?

[Chloe-W22 · Accepted solution]

Thanks for the feedback @Floydianslip 💪

At the time, Glass greatly outweighed Stream discussions but as we build on the Glass, Stream and Live products now is definitely the right time 🙂

[Exiled-in-HH]

@Chloe-W22 Doesn't Glass use Stream.... Glass TVs and Pucks are just devices🤔

where have all the current discussions gone .... all the old discussions are at the top of the list☹️

[Chloe-W22]

@Exiled-in-HH oh nice spot, we'll get our development team to look at this!

[GD1]

@Exiled-in-HH  They use the same kind of software but they have always been marketed as either Glass TV or Stream pucks.

I've not seen any reference to Sky Glass Stream TV for example.  🙂

[MarkGoldsmith]

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@GD1 wrote:

@Exiled-in-HH  They use the same kind of software but they have always been marketed as either Glass TV or Stream pucks.

I've not seen any reference to Sky Glass Stream TV for example.  🙂

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And certainly just looking through the posts there are examples of issues or bugs reported that only affect either Glass or Stream, so certainly makes sense have separate forums to make it easier to capture those device specific issues as well.

[Exiled-in-HH]

Is the Sky Stream service different on. Sky Glass?

Pucks for a Sky Glass subscriber Sky Glass pucks?

Pucks for a Sky Stream subscriber Sky Stream pucks?

Pucks and Glass TVs are devices🤔

[Jones_The_Cat]

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@Exiled-in-HH wrote:

Is the Sky Stream service different on. Sky Glass?

Pucks for a Sky Glass subscriber Sky Glass pucks?

Pucks for a Sky Stream subscriber Sky Stream pucks?

Pucks and Glass TVs are devices🤔

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Does anyone really care?

Sky's streaming service is probably more confusing for customers than it ever has been, regardless of what device they use it on. I'm sure threads will still cross over but at least those that don't have a Glass TV can come here for Stream puck specific queries without having to wade through endless threads about bad speakers, wall mounting, picture quality, vertical banding, etc.  

[MarkGoldsmith]

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@Jones_The_Cat wrote:

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@Exiled-in-HH wrote:

Is the Sky Stream service different on. Sky Glass?

Pucks for a Sky Glass subscriber Sky Glass pucks?

Pucks for a Sky Stream subscriber Sky Stream pucks?

Pucks and Glass TVs are devices🤔

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Does anyone really care?

Sky's streaming service is probably more confusing for customers than it ever has been, regardless of what device they use it on. I'm sure threads will still cross over but at least those that don't have a Glass TV can come here for Stream puck specific queries without having to wade through endless threads about bad speakers, wall mounting, picture quality, vertical banding, etc.  

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Exactly my thoughts 

[Exiled-in-HH]

Well you obviously don't 🤣😂🤣

But some with a Puck might .... depending on whether ther a Sky Glass or Sky Stream subscriber🤔

Most of the TV forums are for devices..... It would explicit if there was a specific forum for Pucks😉

[Jones_The_Cat]

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@Exiled-in-HH wrote:

Well you obviously don't 🤣😂🤣

Correct. 

Whilst we're on the subject of confusion, may I ask why your signature is 'Sky Store'? 

Are you actually a bot, intent on wreaking havoc across the forums, having escaped from a digital library of over-priced movies? 

[Exiled-in-HH]

No ... that's an amusing notion🙂

I just have different opinions to you... no need to feel threatened😉

[Jporch316]

Just to add my two pence worth ......

remotes, UI and continue watching rails are part of both ecosystems so I would expect a number of cross over posts .....