Sky Steam Puck - No Activation Code

[BrianK73]

Hi,

I received by Sky Stream puck last week and when i plugged it in to set up no activation code appeared on the screen.

It now won't let me link my account and the set up can't be completed. I phone support and didn't get any help and was told someone would ring back and 3 days later still waitng for a call.

Has anyone else had this issue? I've tried to re start it numberous times but still can't link the account.

Much apprecaite any assistance.

[mikealanr · Accepted solution]

Hi @BrianK73 

Follow the steps here in the first instance: https://www.sky.com/help/articles/setting-up-sky-glass-link-your-account

If that still doesn't work post back here and we can escalate your post to sky.

MikeAlanR