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Discussion topic: Sky Puck

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This message was authored by: pedro_n_f_d_c

Sky Puck

My Skystream has been stuck on build version qs037.058.00p for quite some time now. What can I do to change that?

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This message was authored by: Angel_Aka

Re: Sky Puck


@pedro_n_f_d_c wrote:

My Skystream has been stuck on build version qs037.058.00p for quite some time now. What can I do to change that?


Nothing. If there's an update it'll get pushed to your puck when it is appropriate. 

If your device works, keep using it. There are no improvements with a higher build number. Sky are in fact in the process of rolling back the QS40 update because it had bugs. 

This message was authored by: lettice

Re: Sky Puck

Posted by a Superuser, not a Sky employee. Find out more

@pedro_n_f_d_c wrote:

My Skystream has been stuck on build version qs037.058.00p for quite some time now. What can I do to change that?


That is a recent and one of the current firmware builds.

 

You cannot force and should not try (by factory resets) and force a UI software or firmware build change.

It will be made available to your pucks and installed when Sky pushes a flag for it to be installed.

Sky firmware builds and UI software are sent out over a gradual period in batches.

 

The UI version is the more often updated release and carries most of the changes for Sky OS.

Once again it's pushed out in phases as above.

 

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This message was authored by: pedro_n_f_d_c

Re: Sky Puck

How do I know if Sky Stream is connected via cable or Wi-Fi?

This message was authored by: Mark39

Re: Sky Puck

Posted by a Superuser, not a Sky employee. Find out more

@pedro_n_f_d_c if you didn't connect an ethernet cable, it's connected via WiFi.

This message was authored by: TimmyBGood

Re: Sky Puck

Posted by a Superuser, not a Sky employee. Find out more

@pedro_n_f_d_c 

 

If you unplug the ethernet cable and it's still showing content then WiFi must be active....

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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This message was authored by: pedro_n_f_d_c

Re: Sky Puck

When I go to Netflix, my connection speed is 27.31.

This message was authored by: Angel_Aka

Re: Sky Puck


@pedro_n_f_d_c wrote:

When I go to Netflix, my connection speed is 27.31.


That's borderline for a decent service from SkyOS. Any speed fluctuations will cause instability. 

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This message was authored by: pedro_n_f_d_c

Re: Sky Puck

Where do I have to go to see if my Wi-Fi is turned on?

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This message was authored by: pedro_n_f_d_c

Re: Sky Puck

Nobody tells me anything about it.

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This message was authored by: pedro_n_f_d_c

Re: Sky Puck

Where do I have to go to see if my Wi-Fi is turned on?

This message was authored by: MarkGoldsmith

Re: Sky Puck

Posted by a Superuser, not a Sky employee. Find out more

@pedro_n_f_d_c wrote:

Where do I have to go to see if my Wi-Fi is turned on?


@pedro_n_f_d_c no need to ask the same question within a couple of hours ( or indeed minutes)

 

Open Settings and go to Network. Then under Advanced Settings there will be a On/Off toggle for Wifi.

 

 

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