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Discussion topic: Sky Puck needs resetting daily to work

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This message was authored by: James434

Sky Puck needs resetting daily to work

Sky pick needs resetting daily as pictures freeze apps won't load, randomly loses sound having to rest to get it to work

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This message was authored by: BenJoBanjo

Re: Sky Puck needs resetting daily to work


@James434 wrote:

Sky pick needs resetting daily as pictures freeze apps won't load, randomly loses sound having to rest to get it to work


Have you checked the broadband speed reaching your puck? Run the network check on the get help menu on the Netflix app. 

Sky Stream needs a constant stable connection of at least 25Mbps in order to function reliably. 

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