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Discussion topic: Sky Puck connection

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This message was authored by andyh33 This message was authored by: andyh33

Sky Puck connection

My Sky Puck was/is semi covered by furniture, but the remotes worked perfectly. All of a sudden I now have to have a direct view of the puck for my remote to work. 

 

Any ideas??

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Puck connection

Posted by a Superuser, not a Sky employee. Find out more

@andyh33 

 

To restore the Bluetooth pairing:

 

Press and hold 7 and 9 together for 3 seconds.

 

Press and hold 1 and 3 together for 3 seconds.

 

Wait until you see the 'Your remote is now connected' message and select Continue

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
andyh33
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This message was authored by andyh33 This message was authored by: andyh33

Re: Sky Puck connection

This worked! Thanks very much

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