Sky Puck Streaming Issues

[Hiche24]

I have now received a new puck and all working fine without any problems so the original puck I received must have been faulty.

[Hiche24]

I have now received a new puck and all working fine without any problems so the original puck I received must have been faulty.

[tomosedwards]

Same issue for me, I'll be cancelling. Terrible service.

[Sabrinaelton28]

Yes I cancelled mine as well and also I cancelled WiFi with them as I don't appreciate how they spoke to me so I've gone with BT

[Hiche24]

I was close to bining the whole thing off but stuck with it and the new puck working no problems.  

[PJ2601]

I have similar problems with my puck - taking a long time to access channels. I've rebooted but still the same

Reaction times are poor

[Ironside]

We're trying to set up our puck but can't get past the activate page on Sky. We keep seeing a message saying this page is restricted.

Can anyone help but letting me know what does that mean and how do we rectify the issue?

[Lizo]

I've just got mine and having same issue and you ask help and you go around in circles

[Hiche24]

I got new puck sent out and all working normally once new puck set-up. If you're going everything you can to try and get the existing puck up and running then I would request a new puck. Literally it should just be a plug and play 👍🏻