Sky Puck Linking isn’t working

[Mulster1]

Hi I am setting up my sky puck for the first time and it asks me to link the account but when I try it says it cannot link and try again.

then it's rinse and repeat, any suggestions

[mikealanr]

Hi @Mulster1 

Try the steps outlined here: https://www.sky.com/help/articles/setting-up-sky-glass-link-your-account#:~:text=Press%20and%20hold%....

Failing that try a different browser and try signing into Sky.com before visiting https://www.sky.com/productsettings/streaming-tv/activate and seeing if it works.

If that doesn't work you will need to contact sky. We are fellow subscribers here on the forum.

MikeAlanR