0

Discussion topic: Since I changed to sky broadband I have not been able to watch TV, Netflix even YouTube

Reply
This message was authored by UU4 This message was authored by: UU4

Since I changed to sky broadband I have not been able to watch TV, Netflix even YouTube

When I tried connect my TV, the display is

Wireless Device on TV..... Found

Local Access: Failed

Internet Access: Failed

 

 

Retry connection

Repeat Network setup

Exit

I tried severally but it is still not working

I don't know what to do next 

Reply

All Replies

This message was authored by GD1 This message was authored by: GD1

Re: Since I changed to sky broadband I have not been able to watch TV, Netflix even YouTube

Posted by a Superuser, not a Sky employee. Find out more

@UU4  So is this to do with a Sky Stream puck as you've posted in the stream forum?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Jporch316 This message was authored by: Jporch316

Re: Since I changed to sky broadband I have not been able to watch TV, Netflix even YouTube

Posted by a Superuser, not a Sky employee. Find out more

Is it the WiFi built into the tv you have ? Or the sky stream ?

 

if it's the tv then it would be worth googling the issue and seeing if any other users of the same tv have come across the issue and have a fix 

——————————————————————————
43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion