Discussion topic: Sign up fee
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Message posted on 02 Jan 2026 05:08 PM
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Sign up fee
I've just signed up to Sky Stream and been charged £20 for a joining fee but online it said there was no joining fee.
I've also selected Sky Ultimate which is £25 a month but online it also says the upgrade from standard to Ultimate should only be £3
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All Replies
Message posted on 02 Jan 2026 05:27 PM
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Re: Sign up fee
Are you a new customer or exsisting one
Message posted on 02 Jan 2026 06:10 PM
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Re: Sign up fee
New customer!
Message posted on 02 Jan 2026 06:19 PM
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Re: Sign up fee
Then you should contactskyand ask why have been charged different to what was advertised
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