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Discussion topic: Setting up my sky stream puck

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This message was authored by crutchleym74 This message was authored by: crutchleym74

Setting up my sky stream puck

Hello. Hope someone can help. I am trying to set up my sky stream puck but it is automatically trying to connect to my neighbours WiFi internet and not ours . How do I change this so it uses our WiFi instead . I have been trying now for over two hours and want to throw the stupid thing out of the window and close all my sky accounts . Please help from a very frustrated account holder .

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Setting up my sky stream puck

Posted by a Superuser, not a Sky employee. Find out more

Go into the Network Settings and scroll right until you see a reset button. That will reset the network configuration and allow you to reselect the WiFi network.

 

 

Sky Stream and Sky Broadband customer

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Setting up my sky stream puck

Posted by a Superuser, not a Sky employee. Find out more

Go into the Network Settings and scroll right until you see a reset button. That will reset the network configuration and allow you to reselect the WiFi network.

 

 

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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