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Discussion topic: Setting up SKY Stream on a non smart tv

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This message was authored by: TG561

Setting up SKY Stream on a non smart tv

Hi, I am trying to set up a package for an elderly person who cannot have a disc. I am thinking about Sky Stream but I've been advised to get them a non smart tv as this will be easier for them to navigate. Will this work ok, and if so can anyone tell me if I have to do anything speacial to make it work please? Thanks 

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This message was authored by: Mark39

Re: Setting up SKY Stream on a non smart tv

Posted by a Superuser, not a Sky employee. Find out more

If they've got already got a TV with an HDMI socket, that's all that's required, apart from reasonable fast, stable, broadband.

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This message was authored by: TG561

Re: Setting up SKY Stream on a non smart tv

Hi Mark Thanks very much for your reply. Sorry I am pretty clueless about all this, just to confirm - I can get them a non smart tv with an HDMI socket? 

 

This message was authored by: GD1

Re: Setting up SKY Stream on a non smart tv

Posted by a Superuser, not a Sky employee. Find out more

@TG561  Do they already have a TV?   If so how old is it?  Is it a HD TV?   If so you don't need to buy a new TV, as most modern TV will have at least 1 or more HDMI inputs similar to the image below:

 

GD1_0-1752927981401.jpeg

 

It should be noted that any new TV is almost likely to be a Smart TV

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: TG561

Re: Setting up SKY Stream on a non smart tv

Thats so helpful. thanks very much 

This message was authored by: TimmyBGood

Re: Setting up SKY Stream on a non smart tv

Posted by a Superuser, not a Sky employee. Find out more

@TG561 

 

I think you'd struggle to find a non-smart television set which isn't an antique...

 

Perhaps keep in mind that when a Stream puck is in use to view content the navigation built into the television set itself is irrelevant.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: TG561

Re: Setting up SKY Stream on a non smart tv

Oh that's a good point! So it really doesn't matter whether she has a non smart or smart tv, navigating the menu will be the same when she swtiches it on. Thanks very much for pointing that out!

This message was authored by: TimmyBGood

Re: Setting up SKY Stream on a non smart tv

Posted by a Superuser, not a Sky employee. Find out more

@TG561 wrote:

 

So it really doesn't matter whether she has a non smart or smart tv, navigating the menu will be the same when she swtiches it on. 

 


Essentially, yes.  There's the occasional complication when a television operating system throws up an on-screen message which cannot be dismissed by a Sky remote though.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Dazzasky

Re: Setting up SKY Stream on a non smart tv

Posted by a Superuser, not a Sky employee. Find out more

@TG561 wrote:

Hi, I am trying to set up a package for an elderly person who cannot have a disc. I am thinking about Sky Stream but I've been advised to get them a non smart tv as this will be easier for them to navigate. Will this work ok, and if so can anyone tell me if I have to do anything speacial to make it work please? Thanks 


If I'm honest, if they can't navigate a smart tv then they may also struggle with Sky Stream @TG561 

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