05 Mar 2024 07:48 PM
I have put new batteries into my sky puck remote. Nothing is working. Tried another set of batteries and again no luck.
Have followed all advice on website and no luck.
Now have a puck that doesn't work and unable to watch anything until a new remote arrives. ANY ADVICE?
05 Mar 2024 08:01 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you tried holding the remote at either end and giving it a gentle twist like you are wringing out a towel?
Another thing that may work is to remove the batteries from the remote overnight.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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Please mark a response as an ANSWER if it has solved your query/issue
NOT a Sky Employee
05 Mar 2024 08:01 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you tried holding the remote at either end and giving it a gentle twist like you are wringing out a towel?
Another thing that may work is to remove the batteries from the remote overnight.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
NOT a Sky Employee