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This discussion topic has been answered Discussion topic: SKY puck remote

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This message was authored by: Et15

SKY puck remote

I have put new batteries into my sky puck remote. Nothing is working. Tried another set of batteries and again no luck. 

Have followed all advice on website and no luck. 

Now have a puck that doesn't work and unable to watch anything until a new remote arrives. ANY ADVICE? 


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This message was authored by: MarkGoldsmith Answer

Re: SKY puck remote

Posted by a Superuser, not a Sky employee. Find out more

Have you tried holding the remote at either end and giving it a gentle twist like you are wringing out a towel?

 

Another thing that may work is to remove the batteries from the remote overnight.

Sky Stream and Sky Broadband customer

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This message was authored by: MarkGoldsmith Answer

Re: SKY puck remote

Posted by a Superuser, not a Sky employee. Find out more

Have you tried holding the remote at either end and giving it a gentle twist like you are wringing out a towel?

 

Another thing that may work is to remove the batteries from the remote overnight.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here

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