SKY Stream Novice

[Exiled-in-HH]

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@MarkGoldsmith wrote:

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@JER4 wrote:

@TimmyBGood

Thanks for replying. I accept what you say but, for the new technologically challenged user like me, I still think a short instruction booklet, either printed or with an online reference, would be helpful.

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I've always thought a little piece of paper in the box with the URL to the online Sky help documentation or the official Sky Youtube channel would be extremely useful for customers.

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Isn't that better supplied with the order confirmation ... so it can be read before Sky Stream device delivery😉

[MarkGoldsmith]

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@Exiled-in-HH wrote:

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@MarkGoldsmith wrote:

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@JER4 wrote:

@TimmyBGood

Thanks for replying. I accept what you say but, for the new technologically challenged user like me, I still think a short instruction booklet, either printed or with an online reference, would be helpful.

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I've always thought a little piece of paper in the box with the URL to the online Sky help documentation or the official Sky Youtube channel would be extremely useful for customers.

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Isn't that better supplied with the order confirmation ... so it can be read before Sky Stream device delivery😉

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I wouldn't have thought so. Most customers seem unlikely to read the entire contents of long emails, and i think typically users don't care about looking at instructions until after the device has been delivered 😀

[Exiled-in-HH]

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@MarkGoldsmith wrote:

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@Exiled-in-HH wrote:

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@MarkGoldsmith wrote:

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@JER4 wrote:

@TimmyBGood

Thanks for replying. I accept what you say but, for the new technologically challenged user like me, I still think a short instruction booklet, either printed or with an online reference, would be helpful.

---

I've always thought a little piece of paper in the box with the URL to the online Sky help documentation or the official Sky Youtube channel would be extremely useful for customers.

---

Isn't that better supplied with the order confirmation ... so it can be read before Sky Stream device delivery😉

---

I wouldn't have thought so. Most customers seem unlikely to read the entire contents of long emails, and i think typically users don't care about looking at instructions until after the device has been delivered 😀

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Not if the information is supplied at the start of the order confirmation🤔

[JER4]

@Exiled-in -HH

Ha, Ha!!

I borrowed a 10 year old.

[best+of+the+best]

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@Exiled-in-HH wrote:

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@MarkGoldsmith wrote:

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@Exiled-in-HH wrote:

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@MarkGoldsmith wrote:

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@JER4 wrote:

@TimmyBGood

Thanks for replying. I accept what you say but, for the new technologically challenged user like me, I still think a short instruction booklet, either printed or with an online reference, would be helpful.

---

I've always thought a little piece of paper in the box with the URL to the online Sky help documentation or the official Sky Youtube channel would be extremely useful for customers.

---

Isn't that better supplied with the order confirmation ... so it can be read before Sky Stream device delivery😉

---

I wouldn't have thought so. Most customers seem unlikely to read the entire contents of long emails, and i think typically users don't care about looking at instructions until after the device has been delivered 😀

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Not if the information is supplied at the st isart of the order confirmation🤔

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Actually it is @Exiled-in-HH google search How to set up Sky Stream 

https://www.sky.com/help/articles/setting-up-sky-stream

Simple

[Exiled-in-HH]

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@best+of+the+best wrote:

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@Exiled-in-HH wrote:

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@MarkGoldsmith wrote:

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@Exiled-in-HH wrote:

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@MarkGoldsmith wrote:

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@JER4 wrote:

@TimmyBGood

Thanks for replying. I accept what you say but, for the new technologically challenged user like me, I still think a short instruction booklet, either printed or with an online reference, would be helpful.

---

I've always thought a little piece of paper in the box with the URL to the online Sky help documentation or the official Sky Youtube channel would be extremely useful for customers.

---

Isn't that better supplied with the order confirmation ... so it can be read before Sky Stream device delivery😉

---

I wouldn't have thought so. Most customers seem unlikely to read the entire contents of long emails, and i think typically users don't care about looking at instructions until after the device has been delivered 😀

---

Not if the information is supplied at the st isart of the order confirmation🤔

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Actually it is @Exiled-in-HH google search How to set up Sky Stream 

https://www.sky.com/help/articles/setting-up-sky-stream

Simple

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So a scrap of paper is not required ... that's the link that would be supplied in the order confirmation😉

[JER4]

@Exiled-in-HH 

So looks like we have a consensus.

A note in the package directing  new subscribers to an internet location where simple setup and use instructions can be found would be useful. I'm sure Mr Murdoch could afford this. Wonder if SKY will think about actioning the suggestion. 

[Exiled-in-HH]

I'm sure Comcast would happy for a "Mr Murdoch" to pay for a pointless scrap of paper😉

[GD1]

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@JER4 wrote:

@Exiled-in-HH 

 I'm sure Mr Murdoch could afford this. Wonder if SKY will think about actioning the suggestion. 

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I'm afriad you're well behind the times, Murdoch has had nothing to do with Sky for quitre a long time, Sky are owned by Comcast in the USA.

[lettice]

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@JER4 wrote:

I'm sure Mr Murdoch could afford this. Wonder if SKY will think about actioning the suggestion. 

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The Murdoch empire has had nothing to do with Sky, since Sky was owned and controlled by Comcast in the Autumn of 2018.