This discussion topic has been answered Discussion topic: SKY Puck connection query
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Message posted on 13 Nov 2025 04:39 PM
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When connecting my SKY Puck to my smart TV, do I remove ethernet cable from TV and plug it in to the Puck?
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Message posted on 13 Nov 2025 05:51 PM
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Your router should have more than one ethernet connection, so you could connect both TV and Puck if you wish.
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Message posted on 13 Nov 2025 05:16 PM
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Re: SKY Puck connection query
@BDC4966 wrote:When connecting my SKY Puck to my smart TV, do I remove ethernet cable from TV and plug it in to the Puck?
The sky puck ( just like your TV) can be connected to the internet via an ethernet cable or via Wifi.
If you just removed the ethernet cable from your TV, then unless you setup your TV to use Wifi that wouldn't be able to connect to the internet so you wouldn't be able to use any apps directly from your TV.
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Message posted on 13 Nov 2025 05:51 PM
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Your router should have more than one ethernet connection, so you could connect both TV and Puck if you wish.
Message posted on 13 Nov 2025 06:31 PM
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Re: SKY Puck connection query
Thanks very much for your answer, indeed I do have spare ports on my router that I can use to connect both my smart TV and my SKY Puck (when it arrives).
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