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Discussion topic: Connection issues with Puck
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This message was authored by: MelissaHopgood9
Message posted on 13 Nov 2025 10:26 AM
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Connection issues with Puck
Hi, we have had numerous issues with our second Puck since we set up our Sky, now it will not connect at all ans there are no issues with our Broadband or Wifi - if possible we would like this Puck replaced.
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This message was authored by: Hunter2660
Message posted on 13 Nov 2025 05:54 PM
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Re: Connection issues with Puck
Before you contact Sky, (this is a customer to customer help forum), could you swap Pucks to make sure there isn't an issue with where the second Puck is situated.
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