Discussion topic: Running a Sky puck through a Denon Amp

This message was authored by: Boydy12 · ‎12 Jun 2026

How do I run a Sky puck through a Denon amp? I keep getting a message saying HDMI2 is searching. Sky flashes up then goes again.

This message was authored by: GD1 · ‎13 Jun 2026

@Boydy12 Does your amp support HDMI 2.2? If not you will likley struggle with the stream puck through the amp. have you checled the user manual for the amp?

What is the model number of the amp?

PS i've moved you post from the Glass TV board as this isn't a Glass TV issue

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: TimmyBGood · ‎13 Jun 2026

@Boydy12

As @GD1 indicates, the AVR has to be capable of supporting the resolution, video encryption format and image frequency of the puck HDMI output: many older models won't be able to do UHD pass-through.

The alternative is to run the puck straight to the television set and then connect the television back to the Denon over either HDMI-ARC or optical audio.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Running a Sky puck through a Denon Amp

Running a Sky puck through a Denon Amp

All Replies

Re: Running a Sky puck through a Denon Amp

Re: Running a Sky puck through a Denon Amp

Was this discussion not helpful?

Search Sky Community

Start a new discussion