10 Nov 2024 11:04 AM
I have had 'Live College Football' in my playlist and it has been dutifully adding all games shown until yesterday. All content in the playlist is now missing, the games not recorded yesterday, but the series remains. Is there any way of recovering the lost items in the series? I suspect the answer is no and I realise this was covered in February but wanted to see if there have been any developments since then. Thanks!
10 Nov 2024 11:53 AM
Posted by a Superuser, not a Sky employee. Find out more
@Somedayscratch wrote:I have had 'Live College Football' in my playlist and it has been dutifully adding all games shown until yesterday. All content in the playlist is now missing, the games not recorded yesterday, but the series remains. Is there any way of recovering the lost items in the series? I suspect the answer is no and I realise this was covered in February but wanted to see if there have been any developments since then. Thanks!
In the settings is a "manage all" section where you should be able to view and play episodes that are missing from the main playlist
10 Nov 2024 11:53 AM
Posted by a Superuser, not a Sky employee. Find out more
@Somedayscratch wrote:I have had 'Live College Football' in my playlist and it has been dutifully adding all games shown until yesterday. All content in the playlist is now missing, the games not recorded yesterday, but the series remains. Is there any way of recovering the lost items in the series? I suspect the answer is no and I realise this was covered in February but wanted to see if there have been any developments since then. Thanks!
In the settings is a "manage all" section where you should be able to view and play episodes that are missing from the main playlist
10 Nov 2024 11:54 AM
Posted by a Superuser, not a Sky employee. Find out moreAlso worth a reboot of your device by pulling the plug for a few minutes to see if this solves the issue
there's always a chance that the shows have been removed due to rights
10 Nov 2024 04:42 PM
@Jporch316 I thought the best way to restart Stream was via Restart in the Settings?
10 Nov 2024 04:44 PM
Posted by a Superuser, not a Sky employee. Find out morePersonally pulling the plug is my favoured method. It totally stops the electrical current to the device and forces a super clean reboot
same with firestick and Xbox. Many a time a soft restart doesn't clear a glitch
10 Nov 2024 04:46 PM
Posted by a Superuser, not a Sky employee. Find out moreAs an extra to this I use Tapo smart plugs on these devices so I can either use the Tapo app on my phone to cut the power to the plug or just say "Alexa stream off" then "Alexa stream on"
they are quite reasonably priced and save wear and tear on the knees and shoulders