08 Apr 2024 02:38 PM
I have been watching resident alien and when I go to play s2 ep4 it's comes up saying item unavailable, please try again later, all other episodes I've watched so far have played fine. I tried s2 ep5 and that plays fine so seems to be a issue with s2 ep4 only. I have unplugged the puck but has not fixed the issue. Thanks
08 Apr 2024 03:29 PM
Posted by a Superuser, not a Sky employee. Find out moreI think the best thing to do is report this to the Viewer Relations Team via viewerR@sky.uk.
If you let them know the episode and the platform you are trying to access it via they should pass it on to the correct backend team to investigate.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee
08 Apr 2024 03:29 PM
Posted by a Superuser, not a Sky employee. Find out moreI think the best thing to do is report this to the Viewer Relations Team via viewerR@sky.uk.
If you let them know the episode and the platform you are trying to access it via they should pass it on to the correct backend team to investigate.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
NOT a Sky Employee