Resident alien s2 ep4 not playing

[Mike199]

I have been watching resident alien and when I go to play s2 ep4 it's comes up saying item unavailable, please try again later, all other episodes I've watched so far have played fine. I tried s2 ep5 and that plays fine so seems to be a issue with s2 ep4 only. I have unplugged the puck but has not fixed the issue. Thanks 

[MarkGoldsmith · Accepted solution]

I think the best thing to do is report this to the Viewer Relations Team via viewerR@sky.uk.

If you let them know the episode and the platform you are trying to access it via they should pass it on to the correct backend team to investigate.