This discussion topic has been answered Discussion topic: Remote problem
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Message posted on 02 Mar 2026 08:05 PM
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Had new remote for stream, but volume will not work!!! Anyone any ideas
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Message posted on 02 Mar 2026 08:31 PM
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Hi @RMB4079
You will need to give some more information such as the make and model of the TV you are trying to control.
The general advice would be to press 1 & 3 together for a few seconds and follow the instructions to re set up your remote. Try selecting the manufacturer and then step through the codes until you find one that works.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Message posted on 02 Mar 2026 08:31 PM
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Hi @RMB4079
You will need to give some more information such as the make and model of the TV you are trying to control.
The general advice would be to press 1 & 3 together for a few seconds and follow the instructions to re set up your remote. Try selecting the manufacturer and then step through the codes until you find one that works.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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