29 Jun 2024 07:08 PM - last edited: 29 Jun 2024 07:09 PM
After subscribing to sky stream previously why can't I re-subscribe online?
29 Jun 2024 07:15 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jam99 wrote:
After subscribing to sky stream previously why can't I re-subscribe online?
You need to call to do this as your still classed as a customer if you left less than 18 months ago.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.