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Discussion topic: Re installing second TV

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This message was authored by: PaulMans

Message posted on ‎28 Sep 2024 06:51 PM

Re installing second TV

We have sky glass in main room and have always had a second TV and small box in second room. It was necessary to disconnect while we decorated and are now unable to use second TV. Screen showing NO SIGNAL.What do we need to do please 

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This message was authored by: GD1

Message posted on ‎28 Sep 2024 07:16 PM

Re: Re installing second TV

Posted by a Superuser, not a Sky employee. Find out more

@PaulMans  A "No signa" messagel on a HDMI input that the stream puck uses is your TV telling you the input you selected has nothing attached, have you cycled through the TV's HDMI inouts?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Exiled-in-HH

Message posted on ‎29 Sep 2024 10:04 AM

Re: Re installing second TV

@PaulMans wrote:

We have sky glass in main room and have always had a second TV and small box in second room. It was necessary to disconnect while we decorated and are now unable to use second TV. Screen showing NO SIGNAL.What do we need to do please 

Reseat the HDMI cable on the Puck and TV😉

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