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Message posted on ‎05 Nov 2024 12:59 PM

Re: apps keeps defaulting

I have the same issue - iPlayer, STV, channel 5 and channel 4 apps won't load programmes for replay

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Message posted on ‎05 Nov 2024 03:38 PM

Re: apps keeps defaulting

@FrannyMac @debbie2930 

Turn your Stream puck off at the wall for a few minutes then power it back on and allow it to reboot. This often helps clear glitches of this sort. 

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Message posted on ‎05 Nov 2024 01:07 PM - last edited: ‎05 Nov 2024 01:07 PM

Re: apps keeps defaulting

Posted by a Superuser, not a Sky employee. Find out more

Which System? Sky Q, Sky Glass, Sky Stream, other

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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This message was authored by: debbie2930

Message posted on ‎05 Nov 2024 01:55 PM

Re: apps keeps defaulting

My issue is with Sky Stream

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Message posted on ‎05 Nov 2024 01:57 PM

Re: apps keeps defaulting

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Thanks @debbie2930 ,  I have moved this to the Sky Stream forum for you.

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Message posted on ‎05 Nov 2024 03:19 PM

Re: apps keeps defaulting

I have the same issue I am unable to continue watching a programme on Paramount plus or Netflix.   It keeps throwing me back to the menu.

@debbie2930 wrote:

I have the same issue - iPlayer, STV, channel 5 and channel 4 apps won't load programmes for replay

 

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Message posted on ‎05 Nov 2024 03:38 PM

Re: apps keeps defaulting

@FrannyMac @debbie2930 

Turn your Stream puck off at the wall for a few minutes then power it back on and allow it to reboot. This often helps clear glitches of this sort. 

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