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Discussion topic: Tv Keeps buffering

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This message was authored by: Diane-P

Message posted on ‎05 Nov 2024 10:42 AM

Tv Keeps buffering

The TV keeps buffering 

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Avatar for Diane-P
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Message posted on ‎05 Nov 2024 10:44 AM

Re: Tv Keeps buffering

It gets very frustrating 

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Message posted on ‎05 Nov 2024 10:44 AM

Re: Tv Keeps buffering

Posted by a Superuser, not a Sky employee. Find out more

@Diane-P  You7've posted about a TV issue in a brpoadband forum, which TV service do you have? Sky Q, Sky Stream?  Sky Glass?

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎05 Nov 2024 10:45 AM

Re: Tv Keeps buffering

Well the broadband isn't working great I have sky stream

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Message posted on ‎05 Nov 2024 10:47 AM

Re: Tv Keeps buffering

Sky stream

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Message posted on ‎05 Nov 2024 10:49 AM

Re: Tv Keeps buffering

Posted by a Superuser, not a Sky employee. Find out more

@Diane-P  On Sky stream open Netflix, go to Get help and run the connection test.  What speed are you getting to the puck?

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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