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Discussion topic: Purchase 1 Puck

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This message was authored by The+Latman This message was authored by: The+Latman

Purchase 1 Puck

Hi,

 

got my mother in law sky glass.   All working ok, looking to get a puck for her, but going to the link:

 

https://www.sky.com/mysky/tv/home-setup

 

There's no option to buy a puck, just whole home.   When I ordered the glass, the advisor said there wasn't any subscription required for 1 puck.   

do we need to pay for another subscription for 1 puck?

 

 

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This message was authored by GD1 This message was authored by: GD1

Re: Purchase 1 Puck

Posted by a Superuser, not a Sky employee. Find out more

@The+Latman  There is, you cannot have a Glass TV & a Puck together without a Whole Home sub.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Purchase 1 Puck

Posted by a Superuser, not a Sky employee. Find out more

@The+Latman  You need a whole home subscription at £12pm extra which will cover upto an additional 2 tvs and 6 pucks

 

@GD1  I'm guessing you have to add the monthly subscription before you can add the number of required pucks? Hence why op couldn't see past the sub


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Please note: I only provide help on the main forums and not via PM
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This message was authored by GD1 This message was authored by: GD1

Re: Purchase 1 Puck

Posted by a Superuser, not a Sky employee. Find out more

@SKY1992bf  I believe so, yes.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

The+Latman
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This message was authored by The+Latman This message was authored by: The+Latman

Re: Purchase 1 Puck

Thanks all..

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