15 Jan 2023 07:33 PM
Hi,
got my mother in law sky glass. All working ok, looking to get a puck for her, but going to the link:
https://www.sky.com/mysky/tv/home-setup
There's no option to buy a puck, just whole home. When I ordered the glass, the advisor said there wasn't any subscription required for 1 puck.
do we need to pay for another subscription for 1 puck?
15 Jan 2023 07:35 PM
Posted by a Superuser, not a Sky employee. Find out more@The+Latman There is, you cannot have a Glass TV & a Puck together without a Whole Home sub.
15 Jan 2023 07:35 PM - last edited: 15 Jan 2023 07:39 PM
Posted by a Superuser, not a Sky employee. Find out more@The+Latman You need a whole home subscription at £12pm extra which will cover upto an additional 2 tvs and 6 pucks
@GD1 I'm guessing you have to add the monthly subscription before you can add the number of required pucks? Hence why op couldn't see past the sub
15 Jan 2023 07:46 PM
Posted by a Superuser, not a Sky employee. Find out more@SKY1992bf I believe so, yes.
24 Jan 2023 10:59 AM
Thanks all..