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Discussion topic: Puk doesn’t switch on

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This message was authored by Gavin30 This message was authored by: Gavin30

Puk doesn’t switch on

Sky puk won't stay switched on when it comes on the sky logo comes up but goes of then the puk turns of, 

both my puks are doing it

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: Puk doesn’t switch on

Posted by a Superuser, not a Sky employee. Find out more

@Gavin30 wrote:

Sky puk won't stay switched on when it comes on the sky logo comes up but goes of then the puk turns of, 

both my puks are doing it


Bit of a long shot but try pulling the plugs for a few minutes then turning them on with the home button 

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Puk doesn’t switch on

How old are the Pucks?

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Gavin30
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This message was authored by Gavin30 This message was authored by: Gavin30

Re: Puk doesn’t switch on

About 18 months, not sure if they were updating or something as they are both working again now. 

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Puk doesn’t switch on

Posted by a Superuser, not a Sky employee. Find out more

@Gavin30 wrote:

About 18 months, not sure if they were updating or something as they are both working again now. 


If you look in the settings and they are both on version qs028 then yes we're updated ....

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
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