Puk doesn’t switch on

[Gavin30]

Sky puk won't stay switched on when it comes on the sky logo comes up but goes of then the puk turns of, 

both my puks are doing it

[Jporch316]

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@Gavin30 wrote:

Sky puk won't stay switched on when it comes on the sky logo comes up but goes of then the puk turns of, 

both my puks are doing it

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Bit of a long shot but try pulling the plugs for a few minutes then turning them on with the home button 

[Exiled-in-HH]

How old are the Pucks?

[Gavin30]

About 18 months, not sure if they were updating or something as they are both working again now. 

[Jporch316]

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@Gavin30 wrote:

About 18 months, not sure if they were updating or something as they are both working again now. 

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If you look in the settings and they are both on version qs028 then yes we're updated ....