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This discussion topic has been answered Discussion topic: Programme on TV not loading

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This message was authored by: SandrineC

Programme on TV not loading

Message saying "please wait for your message to load"!and nothing happens until other message comes up "there is a technical fault with this channel. Please try again later"


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This message was authored by: SandrineC Answer

Re: Programme on TV not loading

WiFi. No programme loading for 45 mins but it's now back on.  First time this has happened but I guess it is a speed issue

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This message was authored by: MarkGoldsmith

Re: Programme on TV not loading

Posted by a Superuser, not a Sky employee. Find out more

Is the Sky Stream connected via Wifi or ethernet?

Sky Stream, Sky Glass Air and Sky Broadband customer

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Avatar for SandrineC
Level 1 icon
Topic Author
This message was authored by: SandrineC Answer

Re: Programme on TV not loading

WiFi. No programme loading for 45 mins but it's now back on.  First time this has happened but I guess it is a speed issue

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