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Discussion topic: Problems watching Film4 from Playlist (Sky Stream)

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This message was authored by MrsEn This message was authored by: MrsEn

Problems watching Film4 from Playlist (Sky Stream)

Hi - wonder if anyone can help?! When I add films from Film4 into my Playlist and try and watch them later, they appear as (usually) Paramount Plus films, so without a subscription I can't watch them - is that right? 


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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Problems watching Film4 from Playlist (Sky Stream)

Posted by a Superuser, not a Sky employee. Find out more

Hi @MrsEn 

 

As glass and Stream doesn't record but points you to on demand it's quite possible that a channel has the rights for broadcasting it live but not for on demand playback.

 

Sometimes if content is available from more than one provider there will be a play on x button if content is with more than one provider.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Problems watching Film4 from Playlist (Sky Stream)

Posted by a Superuser, not a Sky employee. Find out more

Hi @MrsEn 

 

As glass and Stream doesn't record but points you to on demand it's quite possible that a channel has the rights for broadcasting it live but not for on demand playback.

 

Sometimes if content is available from more than one provider there will be a play on x button if content is with more than one provider.

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
MrsEn
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This message was authored by MrsEn This message was authored by: MrsEn

Re: Problems watching Film4 from Playlist (Sky Stream)

Ah - I wondered if that was the case! Thank you Mark.

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Problems watching Film4 from Playlist (Sky Stream)

Posted by a Superuser, not a Sky employee. Find out more

@MrsEn wrote:

Ah - I wondered if that was the case! Thank you Mark.


It can actually be a bit of a pain to find the Play on "X" button as well.

 

If you open the film from your playlist and then scroll down you should see a section called Available Now, once highlighted that should then display the various "Play on" buttons for each service that film is available on.

Sky Stream and Sky Broadband customer

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MrsEn
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This message was authored by MrsEn This message was authored by: MrsEn

Re: Problems watching Film4 from Playlist (Sky Stream)

Very helpful - thank you!

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