Prime stopping and starting.

[AJ1974]

Prime will sometimes stop and start in the evening, no other apps seem to be affected. This only seems to happen on the main tv in the living room. Can a faulty puck cause this?

[lettice]

If you have not tried already.

Would suggest trying a restart of your Sky Stream box
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.

Plus, performing an apps rerfresh;

1. Press Home on your Sky remote, then highlight Settings.
2. Press System management, then Resets and updates, and finally Refresh apps.
3. You'll see a message that says, 'Your apps are being refreshed'.
4. Press Dismiss to return to normal viewing. Note: An apps refresh can take up to 24 hours to complete.

You could also try a restart of your broadband router/hub.

[AJ1974]

Thanks I will give that a try.