Prepare sky puck for dpd exchange

[Blackpoolbloke]

Sky are sending a replacement Sky Stream Puck as the current one is faulty.

I have a message from DPD saying 'Remember to have the other item ready for a speedy exchange with your driver' but no instructions from Sky on how to do this?

Do i wait for the DPD delivery and then put my old Puck in the new box?

[TimmyBGood · Accepted solution]

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@Blackpoolbloke wrote:

Do i wait for the DPD delivery and then put my old Puck in the new box?

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Yes, but they won't want to hang around if it's awkward to unplug.