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Discussion topic: Power on issues with puck

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This message was authored by: Karatekeith

Power on issues with puck

Three consecutive days I have had to disconnect puck to get a connection (saying no WiFi) Is there something wrong with your puck or your WiFi both from sky and yes other items are connecting ok?

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This message was authored by: lettice

Re: Power on issues with puck

Posted by a Superuser, not a Sky employee. Find out more

Change your puck to the following recommended settings set in the Puck Settings;
Set Network standby mode to ON and Overnight power saving to OFF.

Straight after making that change, perform a settings restart on your puck, this will ensure the changes setting is set correctly.

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete

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This message was authored by: Karatekeith

Re: Power on issues with puck

I will give it a try thank you

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