Discussion topic: Power on issues with puck
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Message posted on 06 Oct 2025 12:10 PM
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Power on issues with puck
Three consecutive days I have had to disconnect puck to get a connection (saying no WiFi) Is there something wrong with your puck or your WiFi both from sky and yes other items are connecting ok?
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Message posted on 06 Oct 2025 12:22 PM
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Re: Power on issues with puck
Change your puck to the following recommended settings set in the Puck Settings;
Set Network standby mode to ON and Overnight power saving to OFF.
Straight after making that change, perform a settings restart on your puck, this will ensure the changes setting is set correctly.
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 06 Oct 2025 01:54 PM
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Re: Power on issues with puck
I will give it a try thank you
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