Postcode error

[Karen317]

When I sign in username and password are fine but when I'm asked for my postcode I get an error. I'm told I need to raise on this forum in order to get escalated. Can someone assist please?

[Dazzasky]

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@Karen317 wrote:

When I sign in username and password are fine but when I'm asked for my postcode I get an error. I'm told I need to raise on this forum in order to get escalated. Can someone assist please?

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Hi @Karen317 

I have escalated your post to Sky. Keep an eye out for a blue chat bubble.

https://helpforum.sky.com/t5/Did-you-know/My-post-has-been-escalated/ba-p/3711147#M1014

[Brill+Gill]

Thanks for escalating this @Dazzasky. We’ve sent @Karen317 an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.