Playlist in the wrong order (Glass/Stream)

[Mackem123]

Help needed please. My playlist is out of order things I regularly watch are now put in random placed in the list? Very annoying. I've done the usual reboot of sky puk, Router etc. Thanks it's driving me mad

Moderator note: subject of thread updated to better reflect the conversation

[mikealanr]

Hi @Mackem123 

What do you mean out of order? And define random places.

Generally playlist will sort things in order of last broadcast if you go to Playlist > Most recent. However if you want to view items alphabetically go to Playlist > TV Shows (Or movies etc).

See: https://www.sky.com/help/articles/your-playlist-and-tv-guide-sky-glass for more on playlists.

MikeAlanR

[Mackem123]

They used to be in newest 'recording' at the beginning of the list now every thing is random. I have to search thro list even for newest show

[Dazzasky]

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@Mackem123 wrote:

They used to be in newest 'recording' at the beginning of the list now every thing is random. I have to search thro list even for newest show

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Mine is the same, it's not in order of last recording now @Mackem123  I suspect it will rectify itself one day. 

[Rhyan881]

Mine is also like this, playlist is in order of when added. I assumed this was just how Sky stream is.

[MarkGoldsmith]

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@Rhyan881 wrote:

Mine is also like this, playlist is in order of when added. I assumed this was just how Sky stream is.

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The "Most recent" rail on the playlist is exactly that. When you newly add a show to the playlist it moves to the front of Most recent, then when a new episode of a show you have playlisted is available ( which could means its available on-demand, a cloud recording has been taken, or also that an episode is currently airing on a TV channel), the show will most up to the front of the Most recent rail.

[Mackem123]

Mine used to be like that most recent went to the beginning was great and easy. Last week all that stopped. Recorded something earlier it was number 1t on a list of 32  shows in my play list. That's just an example of what it's now like. And don't get me started on series link programmes. It's a right mess up 

[darling412001]

Mine is as well. Latest episodes not moving to front of list

[Mackem123]

I've deleted all my playlist and started again. And it's still messed up 

[Appleman1967]

Same for me, playlist used to be ordered by most recent first but now ordered by date added. 

[Dawnf1]

I have had the same problem, for at least the last couple of weeks, and for certain programmes, longer.

I kept thinking it would rectify itself like these things usually do, but it hasn't. It's annoying me now. 

[HALFORD34]

I've got the same, my playlist doesn't show the most recent recordings on the recent rail, any ideas on how to rectify?

[Deedee36]

I'm now noticing this as well it's mostly on bbc iPlayer shows 

@KevNewMedia 

[KevNewMedia]

Morning Everyone

Thank you for highlighting this issue, and thanks for tagging me @Deedee36 

I've escalated the problem to our support teams and will update everyone when I hear back.

I'll mark this post as the answer for now, so everyone has the most up-to-date information.

[Mackem123]

I did ring Sky about this and the guy tried to help but he really didn't understand the problem and just went thro the usual unplug switch off stuff (which I already did) and said maybe resetting Puck would solve the problem!! Which I don't want to do.