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Discussion topic: Picture quality through AVR

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This message was authored by CinderKona This message was authored by: CinderKona

Picture quality through AVR

Hello,

My set up is my OLED TV connected via HDMI Arc to an AV receiver and the Puck connected to the AV receiver.

If I compare the picture quality of my puck  with my Amazon stick, which is plugged directly into a HDMI port, then the puck is worse. 

So just wondering if I should just plug the the puck directly into the TV and not the AVR.

Thanks 

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This message was authored by Mister_Dalek This message was authored by: Mister_Dalek

Re: Picture quality through AVR

@CinderKona 

Depends on your AVR & the cabling you're using.

Your AVR needs to be capable of full HDMI pass-through and both HDMI cables used (puck > AVR and AVR > TV) ideally need to be the same speed and spec. 

This will allow full bandwidth UHD & HDR to be passed through the AVR to the TV. 

Check your AVR specs allow all HDR formats to be passed, not all of them do. If it doesn't then you'll be better off connecting the puck directly to the TV and sending the audio via ARC instead. 

CinderKona
Topic Author
This message was authored by CinderKona This message was authored by: CinderKona

Re: Picture quality through AVR

Thanks for replying. I did try this last night and there was no improvement in the picture. MY AVR is a Marantz NR1510. I do use the Sky puck supplied cable. I think the Puck picture is not quite as good as my Firestick.

This message was authored by Mister_Dalek This message was authored by: Mister_Dalek

Re: Picture quality through AVR


@CinderKona wrote:

Thanks for replying. I did try this last night and there was no improvement in the picture. MY AVR is a Marantz NR1510. I do use the Sky puck supplied cable. I think the Puck picture is not quite as good as my Firestick.


That's a good amp which is fully compatible with Dolby Vision, HDR10 & HLG, all of which the Stream puck supports. 

The puck produces a very good image on the live channel streams, but I agree, I got better image quality from the third party apps on other streaming devices (along with HDR10+ and frame rate matching) so I cancelled. 

This message was authored by Alan_H This message was authored by: Alan_H

Re: Picture quality through AVR

I run my puck through an AV amp (Denon AVR-X2800H) to an LG 77" G3 OLED and I find the picture perfect on most channels (HD ones) using high speed HDMI cables. Playing HDR a content is amazing quality from services like Prime Video and streaming things like The Penguin, etc on Atlantic. If I choose a channel like Legend Extra, the image is less precise and noticeably lower quality than say streaming ITV4HD for example.

 

Have you tried streaming The Penguin on Atlantic in HDR? That should look amazing and if it doesn't then maybe it could be cables or maybe a setting. I haven't used any cables supplied in boxes with kit, I use Audioquest Pearl 48 10k HDMI a for all interconnects 

CinderKona
Topic Author
This message was authored by CinderKona This message was authored by: CinderKona

Re: Picture quality through AVR

Yes I've watched the Penguin and it's quality is ok but not super sharp. It's not the TV or the AVR as it's only the puck which is below par. Maybe it's the HDMI lead as I'm using the one Sky supplied with the puck.

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Picture quality through AVR

Posted by a Superuser, not a Sky employee. Find out more

@CinderKona wrote:

Yes I've watched the Penguin and it's quality is ok but not super sharp. It's not the TV or the AVR as it's only the puck which is below par. Maybe it's the HDMI lead as I'm using the one Sky supplied with the puck.


Have you checked your display settings on the puck to make sure it's set for uhd 

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
This message was authored by Alan_H This message was authored by: Alan_H

Re: Picture quality through AVR

Double check the settings, and if you're streaming Penguin make sure you've selected the HDR version. I cannot explain just how clear and pin sharp it is for me, it's just brilliant. So if all the settings are correct, the stream format is correct I would definitely try a better cable.

 

if you search on Amazon for a 48-Gbps 4K-8K-10K UHD HDR HDMI cable that is what spec you need and as I said I use Audioquest Pearl 48. They are directional so when you get them make sure you plug them in the right way round source end in the puck, the display end in the AV, then source in the AV monitor out and display into the TV HDMI inout. 

also, if your TV a has multiple HDMI inputs, using the HDMI 2.1 if you have it will be better, but if the ATC supports HDR a then it will be at least HDMI 2.0

CinderKona
Topic Author
This message was authored by CinderKona This message was authored by: CinderKona

Re: Picture quality through AVR

Yes UHD selected.

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Picture quality through AVR

Any HDMI 2.1 Certified cable will be superior to the cable Sky supply ... there is no need to waste money on expensive cables😉

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This message was authored by Dazzasky This message was authored by: Dazzasky

Re: Picture quality through AVR

Posted by a Superuser, not a Sky employee. Find out more

@Exiled-in-HH wrote:

Any HDMI 2.1 Certified cable will be superior to the cable Sky supply ... there is no need to waste money on expensive cables😉


There will be absolutely no difference in picture quality when buying another certified cable. They are all the same. They either work or they don't. 

CinderKona
Topic Author
This message was authored by CinderKona This message was authored by: CinderKona

Re: Picture quality through AVR

well I've ordered a new 2.1 cable just in case. I do use a CEC Blocker as i was having a lot of handshake issues when i first got the puck so i might try the new cable without it.

This message was authored by Mister_Dalek This message was authored by: Mister_Dalek

Re: Picture quality through AVR


@CinderKona wrote:

well I've ordered a new 2.1 cable just in case. I do use a CEC Blocker as i was having a lot of handshake issues when i first got the puck so i might try the new cable without it.


The CEC blocker I was using when I had a Stream puck had no effect on image quality whatsoever. 

This message was authored by Chrisee This message was authored by: Chrisee

Re: Picture quality through AVR

Posted by a Superuser, not a Sky employee. Find out more

@CinderKona the HDMI leads cannot affect picture quality but to get the best out the apps on the pucks ensure Judder reduction is selected in the pucks picture settings otherwise content in 30fps is output at 25fps from apps like Prime. Also turn off any motion enhsncements and noise reduction your TV is applying as they can cause more issues than they solve.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Picture quality through AVR


@Dazzasky wrote:

@Exiled-in-HH wrote:

Any HDMI 2.1 Certified cable will be superior to the cable Sky supply ... there is no need to waste money on expensive cables😉


There will be absolutely no difference in picture quality when buying another certified cable. They are all the same. They either work or they don't. 


There is a significant difference between HDMI 2.1 certified cables and any old HDMI cables .... and there is absolutely no need to buy expensive cables with silly names😂🤣😂

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