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Picture Intermittently Pixelating - Many Sky Branded Channels

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lettice
Level 16

Re: Sky Stream intermitently pixelating

@DantheSwan 

What channel are you watching it on?

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
DantheSwan
Level 4

Re: Sky Stream intermitently pixelating

 @lettice  Sky sports main event UHD

kdp99
Level 4

Re: Problems with sky cricket

Had a little, also noticed crackling on some commentary microphone

 

k
Super+Anthony
Level 10

Re: Sky Stream intermitently pixelating

Same for me @lettice 

(Please Note: I am Neurodivergent )
squareeyeschris
Level 5

Re: Sky Stream intermitently pixelating

Not just UHD

lettice
Level 16

Re: Sky Stream intermitently pixelating

@DantheSwan 

Saw one of those at 40, but could not see others, doing a watch from start, except the 12 one I mentioned before that I saw.

The 12.43 was also visible on the hd watch from start that I tried on another puck.

Could not see the 49 one or some of the others.

 

Still, it looks like it's affecting a number of you with same timings and seems to be around an actual broadcasting issue of the steam itself, as rewind and watch from start shows it.

 

Think we have enough reports now thanks.
I will flag Sky to this thread and a brief report on Monday morning.

 

Enjoy, the rest of the weekend sport, hopefully without issues

 

 

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
squareeyeschris
Level 5

Re: Sky Stream intermitently pixelating

@lettice 

 

The penny drops.

Highlighted
Super+Anthony
Level 10

Re: Sky Stream intermitently pixelating

Thank you @lettice for all your hard work in helping us. Regards to the other issues I have already raised it and I am not going to add anymore on a new thread. Sky are aware and it's up to them to sort and hopefully ASAP

(Please Note: I am Neurodivergent )
DantheSwan
Level 4

Re: Sky Stream intermitently pixelating

@lettice Well that's strange because they are all there just like the other five I recorded from the day before 

And just like the untold number I will record from today's ganes

Dshepherd
Level 2

Re: Problems with sky cricket

Unfortunately the link provided is just giving me 404.

Super+Anthony
Level 10

Re: Sky Stream intermitently pixelating

Constant pixelation on the F1 channel during the race today @lettice 

(Please Note: I am Neurodivergent )
FaviousM
Level 4

Re: Sky Stream intermitently pixelating

Yeah I saw the same on 406 today for the F1, lots of pixelation issues throughout, presumably will be the same for the Liverpool game later on

 

Feels like it's been worse this weekend vs last weekend, hopefully the new firmware in the works either intentionally or accidentally fixes it whenever that drops

Super+Anthony
Level 10

Re: Sky Stream intermitently pixelating

I suspect the puck really needs an upgrade but hopefully Sky will get it done. I have updated another message with other issues still ongoing

(Please Note: I am Neurodivergent )
DuckieBoos
Level 4

Re: Sky Stream intermitently pixelating

Message contains an image

IMG_2801.jpeg

Sky Nature 4.20pm 

Super+Anthony
Level 10

Re: Sky Stream intermitently pixelating

Happening on Sky sports golf as well

(Please Note: I am Neurodivergent )