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Discussion topic: Paramount

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This message was authored by: Roadrunner45

Paramount

Why is paramount not working last few weeks been problem with it stopping working now it's stopped working for nearly two days now
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This message was authored by: caesarome

Re: Paramount

Posted by a Superuser, not a Sky employee. Find out more

@Roadrunner45 

Is this on Sky Q, Glass or Stream ?

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This message was authored by: Roadrunner45

Re: Paramount

Stream 

This message was authored by: lettice

Re: Paramount

Posted by a Superuser, not a Sky employee. Find out more

Are you getting any kind of error, is this when opening the  app or playing content?

 

There was an issue a week or so back, that many of us had with the Paramount  + app stalling on adverts.

That has now been fixed for those on here that had the problem.

 

Would suggest trying a restart of your Sky Stream box
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.

 

If that does not resolve the issue, try a reboot of your broadband router and then when the router is back up, perform an apps refresh;

 

  1. Press Home on your Sky remote, then select Settings
  2. Press System management then Resets and updates and finally Refresh apps.
  3. You'll see a message that says, 'Your apps are being refreshed'.
  4. Press Dismiss to return to normal viewing.

The refresh can take 24 hours to complete.

 

 

 

 

 

 

 

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This message was authored by: Dazzasky

Re: Paramount

Posted by a Superuser, not a Sky employee. Find out more
@Roadrunner45 wrote:
Why is paramount not working last few weeks been problem with it stopping working now it's stopped working for nearly two days now

Have you tried pulling the plug on the Sky Stream box and rebooting it @Roadrunner45 and seeing if that resolves it. 

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This message was authored by: Roadrunner45

Re: Paramount

Got it working again thanks 

 

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This message was authored by: Roadrunner45

Re: Paramount

Got it working again thanks 

This message was authored by: Dazzasky

Re: Paramount

Posted by a Superuser, not a Sky employee. Find out more

@Roadrunner45 wrote:

Got it working again thanks 


Glad to see it's up and running again @Roadrunner45 

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