Paramount+ error message

[JenDunphs]

Hi, I upgraded paramount yesterday and now I'm getting the following message:  Sorry but due to licensing restrictions, this video isn’t available in your location. Error code - 3304

ive done a reboot, refresh and nothing is changing. 

[Hunter2660]

I had that the other day, a restart in the settings solved it for me. Did you do that, or just pulled the plug?

[JenDunphs]

Thanks, but that's not worked for me. Same error 

[Fothergill1]

Hi @JenDunphs  I don't have Paramount + so have not encountered this issue.  Maybe try unplug your router for about 15 minutes and when you plug it in it might give you a different IP address.

I just googled "Error 3304 Paramount plus" and found the following 1 minute YouTube video  https://www.youtube.com/watch?v=cBKmhGAbFC4&t=33s

Have a look to see if it helps but if not you may need to call Paramount for some troubleshooting.

[Dazzasky]

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@JenDunphs wrote:

Hi, I upgraded paramount yesterday and now I'm getting the following message:  Sorry but due to licensing restrictions, this video isn’t available in your location. Error code - 3304

ive done a reboot, refresh and nothing is changing. 

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Who is your internet service provider @JenDunphs 

[JenDunphs]

Thank you, tried all of this and error is still showing 😞 

[JenDunphs]

Internet is virgin media, but have tried on Vodafone data on phone too and get same code. Think it's paramount side?