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Discussion topic: Sky puck
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This message was authored by: Dalerobinson
Message posted on 03 Aug 2025 11:10 PM
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Sky puck
Sky puck won't connect to Internet goes off and on all the time how do you update the sky puck
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This message was authored by: Me123321123
Message posted on 03 Aug 2025 11:54 PM
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Re: Sky puck
Have you tried connecting via an Ethernet cable?
A
This message was authored by: Jporch316
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Aug 2025 10:04 AM
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Re: Sky puck
@Dalerobinson wrote:
Sky puck won't connect to Internet goes off and on all the time how do you update the sky puck
Hi
you can't update the sky puck. Most likely it is too far away from the router to pick up a stable connection.
you can try rebooting your router and rebooting your puck to see if that makes a difference
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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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