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Discussion topic: Sky puck

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This message was authored by: Dalerobinson

Sky puck

Sky puck won't connect to Internet goes off and on all the time how do you update the sky puck
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This message was authored by: Me123321123

Re: Sky puck

Have you tried connecting via an Ethernet cable?

A

This message was authored by: Jporch316

Re: Sky puck

Posted by a Superuser, not a Sky employee. Find out more

@Dalerobinson wrote:
Sky puck won't connect to Internet goes off and on all the time how do you update the sky puck

Hi

 

you can't update the sky puck. Most likely it is too far away from the router to pick up a stable connection.

 

you can try rebooting your router and rebooting your puck to see if that makes a difference 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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