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Discussion topic: Sky Stream puck gets through remote control batteries quickly

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This message was authored by: singsongfun

Sky Stream puck gets through remote control batteries quickly

Does anyone else find that the remote control for the Sky Stream puck gets through batteries quickly?


Like every one to two months.

 

 

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This message was authored by: Jporch316

Re: Sky Stream puck gets through remote control batteries quickly

Posted by a Superuser, not a Sky employee. Find out more

@singsongfun wrote:

Does anyone else find that the remote control for the Sky Stream puck gets through batteries quickly?


Like every one to two months.

 

 


No I've had mine in for over a year 


first try repairing the remote 

 

The remote can be reset and paired again following these steps;

  1.   Press and hold 7 and 9 together on your Sky remote for three seconds.
  2.   Press and hold 4 and 6 together for three seconds.
  3.   Press and hold 1 and 3 together for three seconds and follow the on-screen instructions.

 

 

if that doesn't work you can request to Replace remote under warranty on link below 

 

 

https://www.sky.com/help/forms/streaming-tv-remote

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
This message was authored by: Fothergill1

Re: Sky Stream puck gets through remote control batteries quickly

Posted by a Superuser, not a Sky employee. Find out more

@singsongfun Going back to when I first moved to a Glass TV about 3 years ago my initial remote chewed batteries which only lasted about 4 to 6 weeks.  Some other subscribers were reporting the batteries lasted only a few days.  I called Sky and explained the problem and they sent me a replacement remote and I have not had any battery issues since (I no longer have a Glass TV but have a stream puck instead)

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This message was authored by: singsongfun

Re: Sky Stream puck gets through remote control batteries quickly

Many thanks for the helpful replies

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