Paramount + app

[RVD18]

I have upgraded to premium, amongst a host of other problems. If using the continue watching rail to access a programme more often than not, it fails to play in HDR. The only fix is to restart the puck. This issue has been present for about a year at this point, god help us when Paramount and HBO merge into one app.

As a customer of over 27 years. It seems the only thing Comcast has achieved since purchasing Sky is lowering standards to the point of being in the gutter. 

[_Claire]

Hi @RVD18 I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

[gerdav]

I have the exact same issue with the Paramount+ app, the issue has been present since January/February 2025.

[arcadeavenger]

Hi @gerdav , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 Thanks, Becca.