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This discussion topic has been answered Discussion topic: Paramount+ app on puck doesn’t show profiles

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This message was authored by: AVJ79

Paramount+ app on puck doesn’t show profiles

the Paramount+ app on my sky stream puck doesn't have the option to switch profiles.

 

its fine on my sky glass, website & iOS app(s) just not the stream puck.

 

Does anyone know how to fix this, there's no option or setting to change, I've checked.


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This message was authored by: Fothergill1 Answer

Re: Paramount+ app on puck doesn’t show profiles

Posted by a Superuser, not a Sky employee. Find out more

@AVJ79 The only thing I can think of is to try an App refresh on the puck.  You can do this by going into Settings > System Management > Resets and Updates and then select Refresh Apps.  Note this can take a few hours but it is done in the background so you can still carry on using the puck.

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This message was authored by: Fothergill1 Answer

Re: Paramount+ app on puck doesn’t show profiles

Posted by a Superuser, not a Sky employee. Find out more

@AVJ79 The only thing I can think of is to try an App refresh on the puck.  You can do this by going into Settings > System Management > Resets and Updates and then select Refresh Apps.  Note this can take a few hours but it is done in the background so you can still carry on using the puck.

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If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"

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This message was authored by: AVJ79

Re: Paramount+ app on puck doesn’t show profiles

That worked, thanks very much!

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