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Discussion topic: Page restricted when trying to link my account to a sky puck

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This message was authored by: macca1008

Page restricted when trying to link my account to a sky puck

Trying to set up a puck and I can't link my account as it's saying the page is restricted

 

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This message was authored by: Chrisee

Re: Page restricted when trying to link my account to a sky puck

Posted by a Superuser, not a Sky employee. Find out more

@macca1008 you are not signing in with ghe Sky id linked to the Stream account. If you need help,in resettingbthe id you will have to call Sky which is better left after the holiday.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: lettice

Re: Page restricted when trying to link my account to a sky puck

Posted by a Superuser, not a Sky employee. Find out more

Do make sure if this is a new Sky Stream setup, that your linking it with the account email you used when you  ordered.

 

Have a read of this Sky help article, that may help with this error;

https://www.sky.com/help/home/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/setting-up-sky-gla...

 

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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This message was authored by: macca1008

Re: Page restricted when trying to link my account to a sky puck

Thank you on your replies, have sorted it now !!

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