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Discussion topic: Order

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This message was authored by John329 This message was authored by: John329

Order

Hello I've just placed an order, but couldn't add refer friend please help 


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Order

Posted by a Superuser, not a Sky employee. Find out more

I could be wrong but pretty sure you need to do the referral before completing the actual order in order for it to count. You may need to cancel and then reorder.

 

Either way you can't do that on a public forum so you would need to give Sky a call.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Order

Posted by a Superuser, not a Sky employee. Find out more

I could be wrong but pretty sure you need to do the referral before completing the actual order in order for it to count. You may need to cancel and then reorder.

 

Either way you can't do that on a public forum so you would need to give Sky a call.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

John329
Topic Author
This message was authored by John329 This message was authored by: John329

How do I speak to a human Re: Order

How do I speak to a human please 

This message was authored by GD1 This message was authored by: GD1

Re: How do I speak to a human Re: Order

Posted by a Superuser, not a Sky employee. Find out more

@John329  Contact details have been posted by @MarkGoldsmith 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

John329
Topic Author
This message was authored by John329 This message was authored by: John329

Re: Order

I think I did that number and it sent me here. I'm sorry I don't do techno. I'll get there in the end even if I have to set fire to it.

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Order

You were offered the chance to come here ... when you receive the offer to receive a TXT say NO🙁

Exiled in HH
John329
Topic Author
This message was authored by John329 This message was authored by: John329

Re: Order

Thanx, I'll do that next time 👍

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