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This message was authored by: regrwgqg

Message posted on ‎07 Mar 2024 06:46 PM

On demand content missing

For the third time in series 39 of MTV The Challenge, there are missing episodes on Sky Stream. I am waiting for S39:E18 which is available to Paramount + customers and normally, 1 day later becomes available to Sky Stream customers. There appears to be 2 identical tiles in the sky menu for S39:E18 of the show but both are Paramount +. I'm assuming someone has posted the same link again. This is getting frustrating Sky Stream! Please fix these issues. 

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Message posted on ‎07 Mar 2024 06:59 PM - last edited: ‎07 Mar 2024 07:00 PM

Re: On demand content missing

Posted by a Superuser, not a Sky employee. Find out more

Hi @regrwgqg 

 

We are fellow subscribers here. If you email skys viewer relations team they will be able to investigate and get the relevant team to resolve. Their email is viewerR@sky.uk.

 

Hope this helps

 

MikeAlanR

 

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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Avatar for mikealanr
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This message was authored by: mikealanr Answer

Message posted on ‎07 Mar 2024 06:59 PM - last edited: ‎07 Mar 2024 07:00 PM

Re: On demand content missing

Posted by a Superuser, not a Sky employee. Find out more

Hi @regrwgqg 

 

We are fellow subscribers here. If you email skys viewer relations team they will be able to investigate and get the relevant team to resolve. Their email is viewerR@sky.uk.

 

Hope this helps

 

MikeAlanR

 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Message posted on ‎07 Mar 2024 07:04 PM

Re: On demand content missing

Posted by a Superuser, not a Sky employee. Find out more

@regrwgqg Follow the advise given by @mikealanr .  I just wanted to add the issue you are having does occur from time to time and I agree it can be annoying.  I currently have a similar issue with series 35 of the Simpsons.

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